Overview

There are four key phases or stages in delivering a community hub. The seven success factors need to be applied to each step to ensure success, and that will look different for each phase.


The 4 phases of delivery

The four phases are:



The 7 critical elements

The seven critical elements that must be addressed for each phase are:

Putting them together

1. Set the vision

2. Identify a lead

3. Design for community

4. Establish governance

5. Plan operations

6. Define success

7. Obtain funding

Read more - Delivering a shared community hub - Plan phase

The 7 success factors of Establish phase:

1. Learn and adapt

2. Strengthen relationships

3. Connect with community

4. Evolve governance

5. Develop culture

6. Start measuring

7. Seek commitment


1. Refine the vision

2. Build capacity

3. Optimise services

4. Involve the community

5. Embed values

6. Stay on track

7. Secure funding


1. Communicate success

2. Devolve leadership

3. Consider expansion

4. Empower the community

5. Promote values

6. Report outcomes

7. Sustain funding