1. General
The following Terms and Conditions ("Terms") govern the use of the digital platform https://placeconnect.statedevelopment.qld.gov.au/ (the platform). The platform system and services are administered by the State of Queensland acting through the Department of State Development, Infrastructure and Planning (the department) (‘we’, ‘us’ or ‘our’). Social Pinpoint, provides and manages the software necessary to support the platform (Software as a Service - SaaS). Your ongoing use of the platform indicates your acceptance of these terms and conditions, which are subject to change, from time to time, in our absolute discretion. The latest version of the Terms is always available on this page for your reference.
These Terms include the Personal Information Collection Notice, which form part of the Terms which apply to your use of, and access to, the platform.
When you use the platform, you agree to be bound by these Terms. If you do not agree with any of the Terms, you must cease using the platform and deactivate your login by contacting us, refer to section 2. Please be aware that other Queensland Government agencies and third parties may enforce separate terms and conditions which impact your use of the platform or your access to their services.
2. Contact us
If you have any questions about the Terms, please contact us placeconnect@dsdilgp.qld.gov.au.
You can also access the Department’s Customer complaints policy and procedure which includes options for lodging a customer complaint with the department.
https://www.statedevelopment.qld.gov.au/about-us/help/privacy/complaints-and-review
3. Member subscription
The platform includes pages that are publicly accessible, as well as pages that are only accessible to subscribed members to support collaboration. These pages may be described using various terms such as CoPs or collaboration hubs. Members are validated representatives from a diverse range of organisations including all levels of government, the community services sector, the private sector, academia and not-for-profit entities. During the registration process, you provide information that supports the validation of your membership, and you may also be asked to supply additional evidence before your subscription is confirmed. Validation is managed by employees of the department.
Members who are Queensland public sector employees are to ensure they manage any conflict of interests appropriately.
The Personal Information Collection Notice applies to the handling of personal information to the extent that it is collected by, or provided to us in connection with, your member subscription to the platform.
You are responsible for protecting your platform password and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to us. In some cases, Social Pinpoint, may require access to your user accounts and associated data to respond to technical issues, refer to https://www.socialpinpoint.com/privacy-policy/. You consent to such access and any associated use.
We are not responsible for the content on the platform that has been provided by the users of the platform. Any content provided by you is subject to the rules of the platform’s Moderation Policy, which is subject to change, from time to time, in the State’s absolute discretion.
Your contribution to the platform may be edited, removed or not published if we consider it inappropriate or otherwise unsuitable in its original form (refer to the Moderation Policy). Your contributions may remain online indefinitely.
Only validated members are permitted to access the information shared on the platform by members. While you are encouraged to connect, share ideas and experiences, it is your responsibility to maintain the confidentiality of this information. For instance, members must ensure they have the necessary authorisation to share the information they upload to the platform. Additionally, it is imperative that information obtained from the platform is not disseminated to non-members.
4. What do we require from our users?
When using the platform, you understand and agree that, without limitation:
- all information, data, images and other materials are the sole responsibility of the person from whom the content originated and must not be shared
- you are prohibited from advertising or offering to sell or buy any goods and services
- you cannot transmit content that contains software viruses or programs designed to change or destroy the functionality of any computer software or hardware
- you cannot transmit content that is or may be illegal, malicious, misleading, defamatory, offensive or is otherwise contrary to the department’s intended purpose of the platform
- you cannot collect or store personal information about other users of the platform
- you cannot impersonate any person or entity, including a department’s representative
- you cannot interrupt or interfere with the platform or servers or networks connected to the platform
- you cannot attempt to gain unauthorised access to the platform or other user accounts
- you must not make commercial use of the platform or its content or allow anyone else to do so
- you will comply with all laws.
5. Can your subscription be deactivated or deleted?
We may immediately deactivate or delete your subscription to the platform at any time, for any reason, and without prior notice. Deactivation removes your access to the pages on the platform that are only accessible to subscribed members but retains your details for future use if necessary. When a membership is deleted, you will be permanently removed from the database, and all details associated with your account will be deleted. This may include any files and information you have shared on the platform. Deactivation or deletion may be carried out for various reasons, including but not limited to:
- if you breach these Terms
- if the information you provided to subscribe is in-accurate or out of date
- if we discover that you are a registered lobbyist on The Queensland Lobbying Register
- if we suspect that your use is involved in a security breach or fraudulent or illegal activity
- if the platform has not been accessed by you for an extended period.
You can deactivate or delete your subscription by contacting us, refer to section 2. After your account has been deactivated or deleted, the content you have posted may also remain indefinitely on the platform.
6. Governing law
These Terms are governed by, and are to be construed in accordance with, the laws applicable in Queensland, Australia. Each party submits to the non-exclusive jurisdiction of the courts of Queensland.
7. Disclaimers and indemnity
The material published on this platform is distributed by the Queensland Government as an information source only and is subject to change without notice.
We are entitled to assume that all communications undertaken using your platform registration were carried out by you or with your permission unless you have informed us that your registration has been compromised. We will not be liable for any loss or damage that you may incur as a result of someone else using your registration, whether with or without your knowledge or consent.
You should exercise your own skill and care with respect to the use of the platform. We do not publish advice on the platform. You should seek professional or specialist advice before taking any action based on the content of the platform.
Except as expressly set out in these Terms and, subject to mandatory consumer guarantees under the law, we provide you with access to the platform on an ‘as is’ basis. To the maximum extent permitted by law, the Queensland Government makes no representations or warranties about:
- the quality, accuracy, currency, content, completeness, availability, or suitability for any purpose of the platform
- whether the platform is free of errors, viruses, malware, or security vulnerabilities, or other contamination, or available for use at any time without interruption
- whether the platform will meet your specific requirements.
To the fullest extent permitted by law, the Queensland Government disclaims all responsibility and all liability (including without limitation, liability in negligence) for all expenses, losses (including direct and indirect losses, loss of profits, revenue, goodwill, reputation, business opportunities, data or revenue), damages, and costs you may incur as a result of the information on the platform being inaccurate or incomplete in any way, and for any reason, or being subject to infection by computer viruses or other contamination.
To the fullest extent permitted by law, you agree to indemnify the department and each of its officers, employees, agents, and contractors (those indemnified) from and against all actions, proceedings, claims, or demands, regardless of how they arise (whether known, anticipated, or unknown at the time this agreement was made) and all costs (including all reasonable legal costs), as well as any direct, indirect, incidental, or consequential loss or damage (including that arising out of the terms of any settlement), that may be brought against those indemnified or that are incurred by those indemnified as a result of any third-party claim arising out of or as a consequence of:
- your registration and use of the platform
- the use/inability to use the platform and any websites that are linked to or from it
- breach of these Terms
- breach of any law
- any wilful, unlawful, or negligent act or omission by you relating in any way to your registration, use of the platform or use of any of the pages
- infringement of the intellectual property rights or moral rights of any third party.
We are not responsible for your communications or dealings, including the payment and delivery of goods or services, with any third party found via our platform. Any loss or damage incurred from those communications or dealings is solely the responsibility of the user and the third party.
8. Third-party websites
To the fullest extent permitted by law, you agree to indemnify the department and each of its officers, employees, agents, and contractors (hereinafter referred to as 'those indemnified') from and against all actions, proceedings, claims, or demands, however arising—whether known, anticipated, or unknown at the time this agreement was entered into—and all costs (including all reasonable legal costs), as well as any direct, indirect, incidental, or consequential loss or damage (including that arising from the terms of any settlement). This indemnification is to cover any such occurrences that may be brought against those indemnified or that are incurred by those indemnified as a result of any third-party claim arising out of, or as a consequence of:
- your registration and use of the platform
- the use/inability to use the platform and any websites that are linked to or from it
- breach of these Terms
- breach of any law
- any wilful, unlawful, or negligent act or omission by you relating in any way to your registration, use of the platform or use of any of the pages
- infringement of the intellectual property rights or moral rights of any third party.
9. What content do we own?
All intellectual property rights in the platform and the content, as well as the responses produced by us via the platform, are owned by us or by the relevant third-party rights’ holders. The platform may include open-source or third-party software, and your use of the platform is subject to the licenses governing such software.
Any original content that you submit or post on the platform may be made available to the public, and by doing so, you grant permission to other users to share your content. We ask all users who share content to acknowledge other users’ contributions under the Creative Commons Attribution-ShareAlike 4.0 Australian Licence. The State is not responsible for any users who fail to properly acknowledge contributions. For the avoidance of doubt, the department will treat any non-compliance with this requirement to be a breach of these Terms.
You are not permitted to copy, alter, transmit, sell, or distribute any of the intellectual property on the platform, unless you have obtained prior written consent of the State of Queensland through the department to use that intellectual property.
10. Severability
If any provisions of these Terms are held to be invalid, unenforceable or illegal for any reason, then it will be severed, and the remaining provisions will continue in full force.
Source reference: D24/181748 PlaceConnect Terms and Conditions Regional Strategy
